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Community Guidelines

The rules every Customer and Listener follows on Sakhi & Me.

Sakhi & Me Community Guidelines

Operated by Mehphil

Effective Date: 23 August 2026

Sakhi & Me exists to give people in every part of India a safe, respectful way to connect with a companion through audio and video Calls. These Community Guidelines (the "Guidelines") explain what we expect from every Customer and Host on the Platform, so that Sakhi & Me stays a place people trust.

We act as an intermediary within the meaning of the Information Technology Act, 2000 and the rules made under it. We provide the technology that lets Customers and Hosts connect, and we enforce these Guidelines, but each user remains individually responsible for their own conduct, words, and content. These Guidelines form part of the Platform Policies together with the Sakhi & Me Privacy Policy and the Sakhi & Me Terms of Service, and the terms used in this document carry the same meaning as in those documents unless stated otherwise.

This is not an exhaustive list of everything that is or is not allowed. We may take action against conduct not specifically listed here if we reasonably believe it causes harm, breaks the law, or undermines trust on the Platform. If you become aware of behaviour that may amount to a criminal offence, please also consider reporting it to the relevant law enforcement authorities in addition to reporting it to us.

Part A: Who Can Use Sakhi & Me

A.1 Age requirement

You must be 18 years of age or older to use Sakhi & Me, whether as a Customer or a Host. Creating a profile that shows or implies that you are under 18 is strictly prohibited. We may require identity verification, and any Account found to belong to a person under 18 will be removed.

A.2 One person, one true identity

Sakhi & Me is built on real people meeting real people. You must not:

  • impersonate another person, including through deepfakes, voice cloning, or any other synthetic media;
  • misrepresent material facts about yourself, including your age, gender, name, or location;
  • create or maintain more than one Account; or
  • use a photo, voice, or video that is not genuinely your own on your profile or during a Call.

Profiles found to be fake, misleading, or duplicated will be removed, and any associated Coins, Diamonds, or Gifts may be forfeited in accordance with the Terms of Service.

A.3 Hosts specifically

If you are a Host, you additionally agree to:

  • complete our KYC verification honestly and keep your identity and payout details accurate and up to date;
  • conduct yourself professionally and respectfully on every Call, regardless of how a Customer behaves, and end a Call and report the Customer if you feel unsafe or harassed;
  • never ask a Customer to pay you, tip you, or send you Gifts outside the Coins and Gifts mechanisms built into the Platform; and
  • never solicit a Customer to move the conversation, payment, or relationship off the Platform.

Part B: Respectful Conduct

B.1 Bullying and abusive conduct

Sakhi & Me is a space for kind conversation. You must not:

  • bully, insult, mock, troll, or intimidate another user, whether during a Call, in a profile, or through any other feature of the Platform;
  • make unsolicited comments about another person’s appearance or body;
  • use abusive, threatening, or offensive language during a Call;
  • emotionally manipulate, guilt-trip, or pressure another user, including pressuring a Customer to keep paying or a Host to stay on a Call longer than they wish;
  • continue contacting a user, or attempting to reconnect with them, after they have asked you to stop or have blocked you;
  • record, capture, or share a screenshot or recording of a Call without the knowledge and consent of the other participant; or
  • create a profile, or use a Call, with the intent of defaming, shaming, or humiliating someone.

B.2 Identity-based hate

You must not discriminate against, harass, or demean anyone on the basis of gender, race, ethnicity, religion, caste, disability, sexual orientation, nationality, language, or any other aspect of identity. Content or conduct that spreads contempt or hatred towards any community is strictly prohibited, whether directed at another user or at any third party.

B.3 Threats and violence

You must not threaten, encourage, glorify, or attempt to carry out physical or sexual violence against any person. This includes stalking, threats of harm, and using the Platform to facilitate exploitation or trafficking of any kind. We treat threats made during a Call with the same seriousness as threats made anywhere else, and may report them to law enforcement.

B.4 Dangerous organisations and individuals

You must not use Sakhi & Me to promote, support, represent, or raise funds for any individual or organisation known to be associated with terrorism, organised violence, or hate-based extremism.

Part C: Sexual Content and Safety

C.1 Sexual content on Calls and profiles

Sakhi & Me is a companionship platform, not an adult content platform. The following are strictly prohibited during any Call, and in any profile photo, bio, or other content on the Platform, whether shown directly or implied through camera angle, clothing, emoji, or filters:

  • nudity or exposure of genitals, buttocks, or female breasts;
  • appearing in innerwear, lingerie, or clothing intended to be sexually suggestive;
  • sexual gestures, simulated sexual acts, or sexually suggestive movement or behaviour;
  • sexually explicit or vulgar language, or detailed discussion of sexual acts;
  • cartoons, anime, illustrations, or any digitally generated content depicting nudity or sexual acts; and
  • any request from a Host that a Customer, or from a Customer that a Host, undress, expose themselves, or perform a sexual act on a Call.

C.2 No commercial sexual or romantic transactions

You may not use Sakhi & Me to:

  • offer, solicit, or arrange sexual services of any kind, including escort services;
  • share, promote, or link to pornography or adult webcam services; or
  • seek or offer money, Coins, Gifts, or other benefits specifically in exchange for romantic or sexual engagement, including arrangements commonly described as "sugar daddy" or "sugar baby" relationships.

Coins and Gifts on Sakhi & Me may only be used for companionship Calls and in-Platform Gifts as described in the Terms of Service, not as consideration for any service outside that scope.

C.3 Sexual harassment

Unwanted or unwelcome sexual behaviour is strictly prohibited, whether or not it is physically explicit. This includes:

  • sending unsolicited sexual images, messages, or comments;
  • indecent exposure during a Call;
  • sharing, or threatening to share, sexual content about another user without their consent;
  • repeated sexual comments, questions, or advances after being asked to stop; and
  • sexualising another user without their consent.

C.4 Child sexual exploitation and abuse: zero tolerance

Sakhi & Me has a zero-tolerance policy towards any content or conduct that sexualises, exploits, or endangers anyone under the age of 18. This is treated as the most serious category of violation on the Platform, and will result in immediate and permanent account removal and a report to the appropriate authorities.

You must never, under any circumstance:

  • share, discuss, request, or reference content that depicts or describes the sexual abuse or exploitation of a minor, whether the minor is real or fictional, and regardless of stated intent, including content framed as fiction, art, or awareness-raising;
  • use the Platform to groom, solicit, or attempt to arrange contact with a minor for any sexual or exploitative purpose;
  • share any image showing a minor unclothed or in a sexualised manner, even if the relevant body parts are obscured by emoji, stickers, or clothing; or
  • share third-party links that lead to any of the content described above.

If you are sharing a photograph of your own child, or of yourself as a child, it must show the child fully clothed and in an appropriate, non-sexualised context. For the purposes of this Section C.4, a child is anyone under the age of 18.

If you encounter any content or behaviour of this nature on Sakhi & Me, please report it immediately using the in-app reporting tools or by writing to us at the address in Part F. We will remove the content, suspend the Account, and report the matter to the appropriate law enforcement and regulatory authorities in India.

Part D: Platform Integrity

D.1 Scams and financial misconduct

You must not use Sakhi & Me to deceive or take financial advantage of another user. This includes:

  • asking another user for money, loans, investments, or donations, whether inside or outside the Platform;
  • pretending to be romantically interested in someone in order to extract money, Coins, or Gifts from them;
  • misrepresenting who you are for financial gain;
  • asking for or sharing one-time passwords, bank details, card details, or UPI PINs under any circumstance, even if the person claims to represent Sakhi & Me; and
  • money laundering, embezzlement, or operating unauthorised gambling, betting, or lottery schemes through the Platform.

Sakhi & Me staff and official channels will never ask you for your OTP, password, or full payment card or bank details.

D.2 Platform manipulation

You must not use bots, scripts, automated tools, or coordinated behaviour to artificially inflate Calls, Gifts, engagement, or matching outcomes. This includes any arrangement between a Customer and a Host intended to generate Coins or Diamonds without a genuine companionship interaction.

D.3 Malicious software and unauthorised access

You must not access Sakhi & Me through modified, rooted, or jailbroken devices in an attempt to bypass our security controls, use unauthorised tools or scripts to interfere with the Platform, attempt to access another user’s Account, or introduce malicious code, viruses, or other harmful software through the Platform.

D.4 Spam and misleading content

You must not use Sakhi & Me to send spam, phishing links, deceptive promotions, or misleading offers, or to advertise unrelated products or services to other users.

Part E: Content Restrictions

E.1 Misinformation

You must not knowingly share false or misleading information that could cause real-world harm, including false medical claims that contradict guidance from recognised public health authorities, false claims about elections or government processes, or conspiracy theories designed to spread fear or mistrust.

E.2 Graphic and violent content

You must not share or describe graphic violence, gore, serious injury, human remains, or content that depicts or threatens high-severity violence. This includes realistic depictions as well as detailed textual descriptions during a Call.

E.3 Suicide, self-injury, and disordered eating

We recognise that some users may be dealing with difficult mental health experiences, and you are welcome to talk about your own experiences with care and respect. However, you must not encourage, glorify, provide instructions for, or share graphic depictions of suicide, self-injury, or disordered eating, and you must not disrespect victims, survivors, or their families in connection with these topics.

E.4 Third-party intellectual property

You must not share content that belongs to someone else without their permission, including copyrighted material, trademarks, or other protected works, except as permitted under applicable fair use principles. You are responsible for ensuring that anything you share on Sakhi & Me does not infringe another person’s rights.

E.5 Prohibited and regulated goods and services

You must not use Sakhi & Me to advertise, sell, promote, or arrange access to alcohol, tobacco, recreational drugs or controlled substances, prescription medicines, unlicensed financial products, unlicensed online games or gambling, or any other goods or services that require a government permit or licence you do not hold.

E.6 National symbols and national security

You must not disrespect or misuse the Indian national flag, anthem, or other official national symbols, or share content that threatens the sovereignty, unity, integrity, defence, or security of India, harms India’s relations with other countries, or incites a cognisable offence.

E.7 Applicable laws

All content and conduct on Sakhi & Me must comply with applicable Indian law, including the Bharatiya Nyaya Sanhita, 2023, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the Consumer Protection Act, 2019, together with the rules made under each of them.

Part F: Enforcement and Appeals

F.1 What happens if you break these Guidelines

If we reasonably believe you have broken these Guidelines, we may take action proportionate to the severity, frequency, and impact of the violation. This can include:

  • removing the specific content or ending the Call;
  • issuing a warning on your Account;
  • temporarily restricting features, such as your ability to make or receive Calls;
  • permanently suspending or closing your Account, with forfeiture of unused Coins, Gifts, or Diamonds as described in the Terms of Service; and
  • reporting the matter to law enforcement or other authorities, where we believe the conduct may be unlawful.

For the most serious violations, including anything described in Section C.4 (child sexual exploitation and abuse), we will act immediately and permanently, without a prior warning.

F.2 How to report a concern

If you see content or behaviour that breaks these Guidelines, please use the in-app block and report tools during or after a Call, or write to us at the address below. Please include as much detail as you can, such as the date and time of the Call and the nature of the concern, so that we can investigate promptly.

F.3 If you disagree with a decision

If you believe we have taken action against your Account or content in error, you may appeal by writing to our Grievance Officer at grievance@mehphil.com. We will review appeals in good faith and respond within the timelines required by applicable law.

F.4 Updates to these Guidelines

We may update these Guidelines from time to time to reflect changes in the Platform, our practices, or the law. Where a change is material, we will notify you through the app, by SMS, or by another appropriate channel before it takes effect. Your continued use of Sakhi & Me after an update takes effect means you accept the revised Guidelines. We encourage you to review these Guidelines periodically.